Sign InFrequently asked questions
Quick answers about playing dominoes and cards on freshIvories.
Getting Started
How do I get started with freshIvories?
Tap Play as Guest on the home page to try a Dominoes practice game against the computer, no account needed. Create a free account when you want to play other people, keep your stats and climb the rankings.
Do I need to download an app?
No. Everything works in your web browser on phones, tablets and computers. If you prefer an app, there is also an Android app on the Download page.
What games can I play?
Dominoes (score on multiples of five, 1v1 or with a partner) and card games: Spades (partnership and cutthroat tables) and Poker (Texas Hold'em with play chips, no money involved).
Is there a way to learn the game?
Yes. The How to Play page explains the rules and scoring, and you can practice Dominoes against the computer as often as you like before playing people.
Tournaments
How do tournaments work?
Tournaments are free competitive events with brackets and standings. You play for rankings, recognition and bragging rights.
What do I get for winning tournaments?
Tournaments are free to enter. Results appear in brackets and standings, and some events may grant in-app recognition. There are no entry fees or cash prizes.
- Bracket results and tournament history
- Leaderboard standing and ELO progression
- In-app recognition when an event offers it
Who runs the tournaments?
freshIvories runs every tournament. Players enter and play; they do not host their own.
Account & Billing
Is freshIvories free?
Yes. Every game, every table, ELO and divisions, private tables and tournaments are free. freshIvories+ ($4.99/month) and VIP ($14.99/month) are optional: no ads, bonus XP and coins, bigger crews, and for VIP streaming and your own domino skin. Nothing a membership adds changes how a game is played or scored. See the Pricing page for the full list.
How are payments handled?
Memberships are paid through Stripe's secure checkout. The payment methods available to you are shown at checkout. Prices are in USD.
Can I cancel my membership?
Yes, you can cancel any time from your account settings. Refunds follow our Terms of Service.
Are coins real money?
No. Coins are virtual and have no cash value.
Technical Support
The game is slow or won't connect. What can I do?
Check your internet connection, then refresh the page. Closing other tabs and apps can help on older phones. If it keeps happening, contact us and tell us what device and browser you are using.
How do I report a bug?
Email admin@freshivories.com or use the Contact page. Please include what happened, your device and browser, and a screenshot if you can.
How is my data handled?
Our Privacy Policy explains what we collect, how we use it and how to ask us to delete your account.
Game Rules
How does the ELO rating work?
Your rating goes up when you win and down when you lose, and the amount depends on your opponent's rating. New players start at 1200.
- Beating a higher-rated player earns more points
- Losing to a higher-rated player costs fewer points
How is Dominoes scored?
You score when the open ends of the board add up to a multiple of five, and you score that total. A double at an end counts both halves. The first player or team to reach the target score wins.
Are there time limits for moves?
Games can have a turn timer, chosen when the game is created (7, 15, 30 or 60 seconds). If time runs out, a move is played for you automatically. Three timeouts in a row forfeit the game.
Can I play with friends?
Yes. Create a game and invite friends to your table, or partner up with a friend for 2v2.
Still have questions?
Send us a message and we will get back to you.